Refund policy

RETURNS

I RECEIVED MY ORDER AND THERE IS A FAULT WITH ONE OF THE ITEMS.

In the unlikely event that you receive an item that is faulty, please contact us immediately. We will review the situation and ask you to return the item to us for assessment. We will gladly offer a full refund/credit, repair to replace the item, and ship it to you at our cost (subject to availability). Refunds will be returned to the same account used to purchase the item.

I'VE CHANGED MY MIND, CAN I GET A REFUND

 

If you are not 100% satisfied with your purchase we will gladly offer credit notes or exchanges within 14 days of receiving your item. The item must be in original condition with a swing tag attached. Delata  is not responsible for return shipping costs.